How we review tools

Review checks, refund rules and buyer responsibilities.

What we check on every version

Buyers only ever download a reviewed snapshot. When a builder ships an update, it goes through the same checks again before it reaches you.

Malware and antivirus scan: Every uploaded version, before anyone can download it.
Leaked keys and credentials: Versions containing exposed keys or credentials are blocked.
Dependency vulnerabilities: Known vulnerable packages are reported to the builder and shown to you.
Dangerous code patterns: Static analysis for destructive commands, obfuscated or minified code without source.
Hidden network calls: An AI review looks for calls to unknown hosts, data exfiltration, credential harvesting and code that does not match the description.
Run on sample data: We test each tool on sample inventory, never real customer records.
Human review: Required for anything that touches customer personal data, credit data or writes to your DMS or CRM.

A review lowers risk. It does not certify that a tool is secure, fit for your purpose, compatible with your systems or compliant with the rules that apply to your dealership.

Everything stays on Uptify

Buyers and builders talk through Uptify messages and public questions. Phone numbers, emails, links and social handles are blocked before delivery, in listings, profiles and messages. A phone number in a message locks the account until a person reviews it. Email notifications say who wrote, never what they wrote, and you cannot reply by email.

Refunds

Source code and downloads: Fully refundable before your first download. After download, request a refund within 14 days of purchase only if the item is not as described, does not work according to its documented instructions, has a security problem, or the seller fails to provide included support for 5 business days. Uptify reviews the request and decides whether to refund.
Templates and workflows: Fully refundable before your first download. After download, request a refund within 14 days of purchase only if the item is not as described, does not work according to its documented instructions, has a security problem, or the seller fails to provide included support for 5 business days. Uptify reviews the request and decides whether to refund.
Subscriptions: Cancel anytime, effective at the end of your current period. There are no prorated refunds. The first subscription period is refundable if the tool is broken or not as described.
Services: Your payment is held in escrow until you accept delivery. Services are automatically accepted after 7 days. Open a dispute before acceptance to request a refund. Uptify reviews service disputes and decides whether to refund the escrow payment.
Pilots: Pilots are free. Converting to paid is your choice, and nothing renews automatically at the end of a pilot.

What you are responsible for

Test every tool outside production first, and keep backups.
How the tool uses your data, and compliance with the rules that apply to dealers: the FTC Safeguards Rule, GLBA, TCPA for calls and texts, CAN-SPAM and state privacy laws.
Your agreements with your DMS and CRM vendors.

Items are provided as-is by the publishers that list them. The Terms describe Uptify's liability cap based on platform fees paid in the prior 12 months and its exceptions.